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Our Supplier Code of Conduct - Primark Cares

Our Supplier Code of Conduct

Our Supplier Code of Conduct is based on the Core Conventions and the Fundamental Principles and Rights at Work of the ILO, part of the UN. The scope of the Code of Conduct covers our supply chains including goods for sale, services and goods not for sale (such as service providers, logistics and transportation). It forms part of Primark’s Business Terms and Conditions. Suppliers must share and ensure that the requirements of the Code is implemented in each factory and at every supplier they work with, to ensure that our standards are met by everyone we work with directly, or indirectly.

The Code of Conduct is available on the Primark website in 44 languages, to reflect the languages spoken in the factories producing for Primark. It’s updated regularly following internal review and input from external stakeholders.

Our Code was updated in 2020. This update includes stronger sections on forced labour, living wages, freedom of association, child labour and health and safety. We also included a new clause requiring our suppliers to implement their own workplace grievance procedures.


Albanian, 0.20MB

Amharic, 0.22MB

Arabic, 0.28MB

Bengali, 0.23MB

Bulgarian, 0.25MB

Burmese, 0.23MB

Chinese, 0.27MB

Czech, 0.27MB

Dutch, 0.20MB

English, 0.29MB

Estonian, 0.22MB

French, 0.21MB

Georgian, 0.25MB

German, 0.12MB

Greek, 0.26MB

Gujurati, 0.26MB

Hindi, 0.25MB

Hungarian, 0.25MB

Indonesian, 0.20MB

Italian, 0.23MB

Kannada, 0.25MB

Khmer, 0.30MB

Korean, 0.46MB

Lao, 0.22MB

Lithuanian, 0.25MB

Macedonian, 0.23MB

Malay, 0.20MB

Marathi, 0.20MB

Polish, 0.26MB

Portuguese, 0.20MB

Punjabi, 0.25MB

Romanian, 0.28MB

Serbian, 0.25MB

Singhalese, 0.31MB

Slovak, 0.26MB

Slovenian, 0.29MB

Spanish, 0.20MB

Swahili, 0.22MB

Tamil, 0.22MB

Thai, 0.22MB

Tigrigna, 0.29MB

Turkish, 0.24MB

Urdu, 0.21MB

Vietnamese, 0.29MB

Our Factory Audit Programme - Primark Cares

Our Factory Audit Programme

At Primark, we’re very selective about who we will and won’t work with. We will only work with suppliers’ factories if they agree to and meet the internationally-recognised standards set out in our Code of Conduct – requirements range from respecting workers’ right to form a trade union to ensuring people don’t work excessive hours.

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