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Our commitment to people making our products

People

We continue to push for fair and safe working conditions in our supply chain.

Our commitment to people making our products

Our Primark Cares commitments aim to make a positive difference for the hundreds of thousands of workers in our supply chain. Like other retailers and brands, we don’t own any of the factories that make our products, so that is why we work closely with suppliers, factories and farmers. We run social impact programmes in many of our sourcing markets and continue to evolve our practices to promote a resilient supply chain with safe and decent workplaces.

How we work with suppliers

Every supplier who works with us must follow the standards set out in our Supplier Code of Conduct. These are internationally recognised standards.

Local Primark team members visit our suppliers to inspect their factories at least once a year to make sure that our standards are being met. This adds up to around 2,500 inspections every year with a focus on checking that workers’ hours, wages and rights are protected. Some of these audits are carried out by third parties in areas where we may not have a presence or need additional support.

Doing more to improve the livelihoods of the people who make our clothes

For many years, we’ve run training programmes to support workers in our supply chain. They are aimed at giving people the opportunity to develop their workplace skills and drive improvements in health and wellbeing.

It will take time to see the impact of our programmes. But our commitments give us clear ambitions to keep taking our efforts further.

Our People commitments

Create financial resilience

Create financial resilience

We will pursue a living wage for workers in the supply chain and support financial literacy training and access to social protection by 2030.

Promote equal opportunities for women

Promote equal opportunities for women

We’ve committed to strengthen the positions of women in our supply chain through skills development, in addition to addressing their barriers to progression.

Improve health and wellbeing

Improve health and wellbeing

We're working to improve access to effective grievance channels and expand support for the mental and physical wellbeing of the workers who make our clothes.

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